Or to put it another way, should I dare risk buying a new build Barratt home anywhere?
The first of hundreds of new build houses are going up on Brooklands in Milton Keynes, comprising a range of two, three, four and five bedroom homes, and as the not so proud owner of a property located on a Barratt development just across the street from Brooklands, I am watching the construction gear up with a sense of deep foreboding for the poor wretches who will shortly begin moving in. Little do they realise, that if the Barratt new homes for sale on the Brooklands development are built to the same appalling standard as the one I presently occupy, then they are in for shock when they take ownership of their supposedly high quality, well-built property.
Of course with the improvement in the housing sector, new Barratt developments like Brooklands are springing up all over the country, but it will take the potential new home owner only a few minutes to verify that the reputation of the national construction industry is in tatters, so please do not just take my word for it. The Review Centre site, as of time of writing, rates Barratt Homes 1.7 out of 5, and has a host of horror stories I am all too familiar with. The Dooyoo site also reviews Barratt, with a 1 out of 5 rating at the moment. There are plenty of other sources of comment and review on Barratt Homes, such as Facebook, so I would urge you to take full advantage of the information freely available on the quality and customer service offered by this builder. For those looking for a quick review of our personal experience of buying a Barratt home, you can find the post here.
Over the coming months, I will be posting the tale of our five year nightmare of dealing with Barratt Homes’ build quality. We have experienced leaks, creaking floors, crunching tiles, terrible paintwork, shoddy workmanship and very poor customer service from Barratt. Naturally I would strongly recommend that you avoid them like the plague, but if you are intent on buying a new house for sale off plot, I hope the accounts of our experience of buying a Barratt home will arm you with the right questions and approach to dealing with a building industry that I firmly believe places profit before people. I’ll also do what I can to offer any useful advice on buying a new build home.
Certainly if you are considering buying a new house on the Brooklands development in Milton Keynes, I would think very carefully before signing a contract with Barratt; you will be in the hands of their Northampton office, and as I all too able to attest, the customer service offered is extremely poor. You will likely be entering into a long and fraught relationship as you embark on the potentially epic job of snagging a Barratt home. Regardless if you are moving up the housing ladder, or a first time buyer, you really don’t want to have to endure this.
I imagine it entirely likely that Barratt legal representatives will be perusing this blog, so let me state this is of course a subjective account of my experience. It is however based on a 2 dozen page letter we sent to the CEO of Barratt, a Mr Mark Clare. This letter resulted in a face to face meeting with senior representatives of Barratt Homes. My first question to them was, did the letter I sent represent an accurate account of our experiences. The answer was yes. I would therefore suggest that Barratt think very carefully before attempting to put any pressure on me to remove elements of this blog, as they themselves have already vouched for its accuracy.